Privacy policy


We respect your privacy and are committed to protecting your personal data. This policy explains how your information is used when you stay with us or contact us.


1. What Information We Collect

We may collect:

  • Your name and contact details
  • Booking details (dates, number of guests)
  • Messages or enquiries you send us
  • Emergency contact details (if provided)


2. How We Use Your Information

We use your information only to:

  • Manage your booking and communicate with you
  • Provide access to the cottage
  • Comply with legal or safety requirements
  • Respond to questions or issues during your stay

We do not use your data for marketing unless you have explicitly agreed.


3. Sharing Your Information

We only share your information when necessary, for example:

  • With local service providers (e.g. cleaners or maintenance), and only what they need to do their job
  • If required by law or authorities

We never sell your data.


4. How Long We Keep Your Data

We keep personal information only for as long as necessary to:

  • Manage your stay
  • Meet legal, tax or insurance obligations

After this, your data is securely deleted.


5. Data Security

We take reasonable steps to keep your information secure and confidential and prevent unauthorised access.


6. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you
  • Ask for incorrect data to be corrected
  • Request deletion of your data (where legally permitted)
  • Raise a concern about how your data is handled

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📧 Email: robert_smith@sky.com
🏡 Property: Hill View, Yorkshire Dales, UK


✅ By making a booking, you agree to this Privacy Policy.


Last updated: 08.04.26